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Temporary Disruption

Temporary Disruption to VOIP services

One of our back-up processing systems incorrectly detected a primary system failure and initiated a failover.  However, as the primary system was still operating, this caused a loop, meaning that outbound calls using that routing to failed.  This would mainly have affected certain UK landline and mobile destinations.

Full service has been restored and the back-up system has been disabled pending further investigation.

 Apologies for any inconvenience caused.

RealityVOIP team.

 


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what is SIPtrunking?

Session Initiation Protocol (SIP) trunking is the use of voice over IP (VoIP) to facilitate the connection of a private branch exchange (PBX) to the Internet.

In effect, the Internet replaces the conventional telephone trunk, allowing an enterprise to communicate with fixed and mobile telephone subscribers worldwide. (SIP is an IETF standard for initiating interactive multimedia user sessions; a trunk is a line or link that can carry many signals at once, connecting major switching centers or nodes in a communications system.)

In order to take advantage of SIP trunking, an enterprise must have a PBX that connects to all internal end users, an Internet telephony service provider (ITSP) and a gateway that serves as the interface between the PBX and the ITSP. One of the most significant advantages of SIP trunking is its ability to combine data, voice and video in a single line, eliminating the need for separate physical media for each mode. The result is reduced overall cost and enhanced reliability for multimedia services. 

Put simply a SIP Trunk enables your VOIP capable PBX to make calls over the Internet to Landlines and Mobiles in the UK and Worldwide at a fraction of the cost of a landline and mobile phone.

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with SIPtrunking customers can:phone-callsq

  • make telephone calls to mobiles and landlines in the UK
  • make telephone calls to mobiles and landline worldwide
  • reduce overall calling costs by up to 70%
  • introduce or expand communication systems with ease

 

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SIP Trunking is a wholesale or bulk service for systems that have a high call usage. By utilizing VoIP and routing your phone calls over the Internet you could save up to 70% of calling costs, and if you are a high user, that could stand at a lot of money, to save.


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what do I need?

The use of SIP Trunks is purposely for PBX users who have SIP capability, this may be a traditonal analog PBX with a SIP gateway or one of the many different Asterisk systems available today.

SIP Trunking is not for single devices like VoIP telephones or VoIP ATA's.


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If you require SIP trunks or would simply like more information on this service please call us on 0113 320 8880

or alternatively email us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it