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Temporary Disruption

Temporary Disruption to VOIP services

One of our back-up processing systems incorrectly detected a primary system failure and initiated a failover. However, as the primary system was still operating, this caused a loop, meaning that outbound calls using that routing to failed. This would mainly have affected certain UK landline and mobile destinations.

Full service has been restored and the back-up system has been disabled pending further investigation.

Apologies for any inconvenience caused.

RealityVOIP team.

the networkquery tool

is a free to use web* based tool for performing network related tests or retreiving information

*the networkquery tool is designed for tests across the internet not your local network

there are fivetools available:

Resolve/Reverse Lookup finds the reverse DNS (rDNS) information for an IP address or website host name
Whois (IP owner) retrieves the IP addressing information for an IP address
Check Port shows if a port at an IP or web address is open or closed
Ping Host shows a ping result for an IP or Web address (this is a Ping test from THIS website NOT your IP address)
Do it all will perform all the above test and show the results

whois hostname & domainname lookup

to perform a domain name lookup please use the whois lookup page for more indepth choice and results.

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