Customer Comments
The Planet Group: Some months ago Steven installed a newTelephone system in to our company resulting in savings of thousands of pounds a month in calls. Last Friday all of our telephones at our company stopped working. This of course coincided with the technical guy at our company being on annual leave. We cqalled BT who sait it was a fault with the equipment and not the line. |
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| BT Scam Beware!!!!! |
BT SCAM BEWARE!!! recentley a customer explained about a BT Scam being used to con people out of money, here is a typical phone call from the Scammers: Scammer: Hi I am calling from BT you have an oustanding amount on your bill that needs to be paid now so to avoid disconnection. Customer: I'm sorry I don't owe BT anything and anyway I am on Virgin media. Scammer: Well Virgin do have to pay BT for lines etc so the bill still has to be paid or your services will be disconnected. Customer: I'm sorry I don't believe you are from BT, can you prove it. Scammer: Ok Put your handset down and I will dom a temporary disconnection after 10 seconds try to make a call, the customer agrees to try this and low and beholkd the customer cannot make a call as the line seems dead. At this point the customer pays the bill via credit/debit card and the line stays on.
The facts Firstly, The major telecom companies would send you a bill first and most certainly would not do a temporary disconnection to prove who they are. Secondly: When the customer puts the phone down the scammer stays on the line with 'Mute' button pressed, this gives the customer the impression that the line is disconnected. The Scammer simply calls you back after this interval. Simples. Don't get caught out, if in doubt tell the person you will call them back on the official BT or Virgin number, even if the Caller ID on your phone looks like a BT number you must doubt it as it is very easy to spoof a number. If you are a voip customer who has recieved tghe Scammer call then please let us know with as much detail as possible such as Caller ID, time and Date of Call, we will then attempt an origination trace to find the true origins of the caller. This is only available to RealityVoip customers
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I.T and network support
Reality IT & Network Support Services encompass a variety of services into one package designed around your business practices. By providing multiple levels of access to support services, Reality can build service levels that work inline with your business model & budget. Reality have a flexible approach to assessing new customer needs, our consultants can visit at your convenience to assess & discuss your IT requirements. So if you are looking for an IT Support company that can help you with, IT Support, Network Management, Internet Solutions, IT Consultancy, Network or Cable installations then call us on 0113 320 8880 or contact us via our contact page.
we've got your number
Reality UK numbering services offer a complete range of UK & Irish numbers covering geographic numbers, non-geographic numbers, free phone numbers and voip numbers.
With access to over 26 million UK telephone numbers in over 640 UK area codes, our numbering system works in real time allowing us to provision a working telephone number in seconds rather than days or weeks.All our numbers are available with added optional value added services such as fax to email, voicemail or number/call forwarding.
Call our NTS team for your numbering requirements on 0113 320 8880every cloud has a silicon lining
anywhere access to your IT resources
cloud computing is the means of accessing your computer resources or software via the Internet
Increase :- connectivity, accessibility and productivity by gaining 24/7 access to your IT resources no matter whether you're at the office, at home or on the move.remote desktop support
remote-desktop support is an invaluable service, to most of our customers. Because over 90% of PC related issues can be fixed via the desktop, remote support services are an integral part of our support services.
Our technicians and Engineers are able to fix & resolve issues within a smaller time-frame and without the need to visit your premises, by connecting to your PC over a secure Internet connection.Reduce your support downtime with a economic and comprehensive support package. Call our support team on 0113 320 8880 to see how we can help your business.
fax-me@my-inbox
fax to email is our inbound service that enables our clients to receive faxes via a normal telephone number with the fax going to their email inbox as an email attachment, instead of a fax machine.
Imagine the hassle of waiting around for important faxed documents only then to find the fax machine to be out of paper or toners or even having a faulty drum, with fax to email you'll never have that problem again. So whether you're at the office, at home or on the move you need never miss a fax again. Call us on 0113 320 8880 and get a working fax to email number minutes.telephone system support and supply
With over 30 years trading and a wealth of engineering experience, Reality Communications are ideally placed to help you with your telephone system requirements.
Our services cover support, supply and manufacturing of analog and digital systems as well as the necessary incoming lines, handsets and cabling.
Together with our partner services we can help you get the best VFM for your communications budget. Call us on 0113 320 8880 for more information.
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connectingdata globally Reality's network cabling services are a compliment to our ICT suite of services. Our network cabling team are highly experienced and qualified engineers whose backgrounds are firmly based in telecommunications and data routing. In fact most of our installations are connecting PC's, Servers and Communications equipment worldwide.
don'tsuffer lightly Your LAN infrastructure is the foundation of your computer network that if not right will let you down more often than your PC. Do you suffer from slow downs, bottlenecks, intermittent connections or even interference? If the problem affects more than one person or workstation then it's probably a network issue that can be resolved. Working together with our experienced 'network design team' we can help
wecan help, our engineers are experienced in:
So whether you need a single LAN point replacing or a whole building or business centre cabling, our cabling team will always deliver structured cabling solutions.
wantmore info? Call us for more information on 01133 208880 or email us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it
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determine the problem and offer you an effective solution. For those who work constantly with computers you will understand the frustration of slow computers or data taking too long to transfer or even broken connections. It's not only frustrating, it's also causing downtime, that over time will cost you money and, in some circumstances, customers.