Customer Comments

The Planet Group:

Some months ago Steven installed a newTelephone system in to our company resulting in savings of thousands of pounds a month in calls.

Last Friday all of our telephones at our company stopped working. This of course coincided with the technical guy at our company being on annual leave. We cqalled BT who sait it was a fault with the equipment and not the line.

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Temporary Disruption

Temporary Disruption to VOIP services

One of our back-up processing systems incorrectly detected a primary system failure and initiated a failover.  However, as the primary system was still operating, this caused a loop, meaning that outbound calls using that routing to failed.  This would mainly have affected certain UK landline and mobile destinations.

Full service has been restored and the back-up system has been disabled pending further investigation.

 Apologies for any inconvenience caused.

RealityVOIP team.

 

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I.T and network support

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Reality IT & Network Support Services encompass a variety of services into one package designed around your business practices. By providing multiple levels of access to support services, Reality can build service levels that work inline with your business model & budget. Reality have a flexible approach to assessing new customer needs, our consultants can visit at your convenience to assess & discuss your IT requirements. So if you are looking for an IT Support company that can help you with, IT Support, Network Management, Internet Solutions, IT Consultancy, Network or Cable installations then call us on 0113 320 8880 or contact us via our contact page.

we've got your number

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Reality UK numbering services offer a complete range of UK & Irish numbers covering geographic numbers, non-geographic numbers, free phone numbers and voip numbers.

With access to over 26 million UK telephone numbers in over 640 UK area codes, our numbering system works in real time allowing us to provision a working telephone number in seconds rather than days or weeks.All our numbers are available with added optional value added services such as fax to email, voicemail or number/call forwarding.

Call our NTS team for your numbering requirements on 0113 320 8880

every cloud has a silicon lining

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anywhere access to your IT resources

cloud computing is the means of accessing your computer resources or software via the Internet

Increase :- connectivity, accessibility and productivity by gaining 24/7 access to your IT resources no matter whether you're at the office, at home or on the move.

remote desktop support

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remote-desktop support is an invaluable service, to most of our customers. Because over 90% of PC related issues can be fixed via the desktop, remote support services are an integral part of our support services.

Our technicians and Engineers are able to fix & resolve issues within a smaller time-frame and without the need to visit your premises, by connecting to your PC over a secure Internet connection.

Reduce your support downtime with a economic and comprehensive support package. Call our support team on 0113 320 8880 to see how we can help your business.

fax-me@my-inbox

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fax to email is our inbound service that enables our clients to receive faxes via a normal telephone number with the fax going to their email inbox as an email attachment, instead of a fax machine.

Imagine the hassle of waiting around for important faxed documents only then to find the fax machine to be out of paper or toners or even having a faulty drum, with fax to email you'll never have that problem again. So whether you're at the office, at home or on the move you need never miss a fax again. Call us on 0113 320 8880 and get a working fax to email number minutes.

telephone system support and supply

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With over 30 years trading and a wealth of engineering experience, Reality Communications are ideally placed to help you with your telephone system requirements.

Our services cover support, supply and manufacturing of analog and digital systems as well as the necessary incoming lines, handsets and cabling.

Together with our partner services we can help you get the best VFM for your communications budget. Call us on 0113 320 8880 for more information.

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remote-connections

 

remotedesktop support

       
remotedesktop support service is an invaluable service, to most of our customers. Because over 90% of PC related issues can be fixed via the desktop, remote support services are an integral part of our support services. Our technicians and Engineers are able  to fix & resolve issues within a smaller time-frame and without the need to visit your premises, by connecting to your PC over a secure Internet connection.

 

 

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remotedesktop support is used over an Internet or LAN connection depending on your business support model. By downloading a simple piece of software from our remote support login page that enables our staff to engage your desktop to fix any issues as if they were sat at your workstation. Because remote support can be initiated almost instantly it means there is no more waiting around for technicians to turn up at your premises, helping to keep downtime to a minimum.


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moreinfo

remotedesktop support is included in most of our support services at no extra cost, call us for more info on 01133 208880 or email us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it


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