Customer Comments
Dear Steve, I wanted to express my gratitude to you and Reality Communications for helping to resolve my telephone line problems. BT was none too helpful, to say the least, when I kept experiencing an intermittent problem, namely that I couldn't dial out. They could not tell..... |
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| Temporary Disruption |
Temporary Disruption to VOIP services
One of our back-up processing systems incorrectly detected a primary system failure and initiated a failover. However, as the primary system was still operating, this caused a loop, meaning that outbound calls using that routing to failed. This would mainly have affected certain UK landline and mobile destinations. RealityVOIP team.
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