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Temporary Disruption

Temporary Disruption to VOIP services

One of our back-up processing systems incorrectly detected a primary system failure and initiated a failover.  However, as the primary system was still operating, this caused a loop, meaning that outbound calls using that routing to failed.  This would mainly have affected certain UK landline and mobile destinations.

Full service has been restored and the back-up system has been disabled pending further investigation.

 Apologies for any inconvenience caused.

RealityVOIP team.

 

  
 
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Reality Communications are a North of England ICT Services Provider delivering a full and comprehensive range of ICT Services, including Computer, Network, Cabling, Telephone & Web Based Services to various industries from single proprietors to medium sized businesses. Our services and support team comprises of at least 90% fully trained professionals experienced  in Cabling, Network & Systems design, Telephony, Project Management and IT Management & Support. 

 

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Reality believe in an informal approach to working with customers rather than a familiar one, we feel that this enables our technicians & engineers to work, when needed, on-site or via remote support with a better understanding of your working environments and individual working practices, providing us with the experience to act quickly if a problem occurs.


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Please choose from the links above to view our range of support and services and navigate through our website, if you are unsure of anything or would simply like more information then call us on -- 0113 320 8880

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